Privacy Policy

Privacy Policy

Last updated: 26/08/2024

Your security is important to us. Therefore, the personal data you share with us is carefully protected.

We, as Zaena Hotel Alaçatı & More, in our capacity as the data controller, aim to inform you with this privacy and personal data protection policy about which personal data will be processed for what purpose, with whom and why the processed data may be shared, our data processing methods and legal reasons, as well as your rights regarding the processed data.

Collected Personal Data, Collection Method, and Legal Basis

Your IP address and user agent information are processed solely for analysis purposes, using cookies and similar technologies, through automated or non-automated methods, and sometimes obtained from third parties such as analytics providers, advertising networks, search information providers, and technology providers. This data is recorded, stored, and updated throughout our service and contractual relationship, based on the legitimate interest processing condition.

Purpose of Processing Your Personal Data

The personal data you share with us will be processed and updated for the purpose of fulfilling the requirements of the services we provide in the best possible way, ensuring that you can access and make the most of these services, improving our services in line with your needs, and connecting you with broader service providers within legal frameworks. It will also be processed to fulfill legal obligations (such as sharing personal data with judicial and administrative authorities upon request) during the contract and service period, in a manner that is appropriate and proportionate to the purpose.

Who Your Collected Personal Data May Be Shared With and For What Purposes

The personal data you share with us may be transferred to third parties, institutions, and organizations with whom we collaborate, receive services from, or provide services to, within the scope of our activities and contractual relationships, both domestically and internationally, and to judicial and administrative authorities upon request, provided that necessary technical and administrative measures are taken.

Your Rights as a Data Subject

Pursuant to Article 11 of the KVKK (Personal Data Protection Law), everyone has the right to:

  • Learn whether personal data is being processed,
  • Request information if personal data has been processed,
  • Learn the purpose of processing personal data and whether they are used in accordance with the purpose,
  • Know the third parties to whom personal data is transferred domestically or internationally,
  • Request correction of personal data if it has been processed incompletely or inaccurately,
  • Request deletion or destruction of personal data,
  • Request notification of the transactions made pursuant to subparagraphs (e) and (f) to third parties to whom personal data has been transferred,
  • Object to the occurrence of a result against the person themselves by analyzing the processed data exclusively through automated systems,
  • Request compensation for damages in case of unlawful processing of personal data.

To exercise your rights listed above, you can contact us via info@zaenahotel.com.

Contact

You are completely free to decide whether to accept the processing of your personal data under this privacy and personal data processing policy, for the purpose of conducting necessary analyses to provide you with services. By continuing to use the site, it will be assumed that you have accepted these terms. Please feel free to contact us at info@zaenahotel.com for more detailed information.

Terms of Use

Last updated: 26/08/2024

Dear visitor, please read this terms of use agreement carefully before visiting our website at https://zaenahotel.com/. Your access to the site is entirely conditional upon your acceptance of this agreement and compliance with the conditions set forth in this agreement. If you do not accept any of the conditions stated in this agreement, please terminate your access to the site. By continuing to access the site, you are deemed to have accepted all the terms of this agreement unconditionally and without reservation.

The https://zaenahotel.com/ website is managed by Zaena Hotel Alaçatı & More, hereinafter referred to as the SITE. These terms of use come into effect upon publication. The right to make changes unilaterally belongs to the SITE, and these changes will be considered accepted by all users as soon as they are published on the SITE.

Privacy

Privacy is regulated on a separate page to outline the principles of how your personal data is processed by us. By using the SITE, you agree that such data processing occurs in accordance with the privacy policy.

Scope of Services

As Zaena Hotel Alaçatı & More, we are free to determine the scope and nature of the services we will provide within the framework of the law, and any changes we make regarding the services will be considered effective upon publication on the SITE.

Copyrights

All texts, codes, graphics, logos, images, sound files, and software published on the SITE (hereinafter referred to as “content”) are owned by Zaena Hotel Alaçatı & More, and all rights are reserved. It is strictly forbidden to reproduce or copy the site content without written permission.

General Provisions

All users agree to use the SITE only for lawful and personal purposes and not to engage in any activities that would infringe on the rights of third parties. They bear full legal and criminal responsibility for their actions and transactions within the SITE. The SITE has no direct or indirect responsibility for any damages third parties may suffer due to these actions.

We make every effort to ensure the accuracy and timeliness of the information available on the SITE. However, despite our efforts, the information on the site may lag behind actual changes and may differ. Therefore, we make no warranties, express or implied, and make no commitments regarding the accuracy and timeliness of the information on the site.

The SITE may contain links (hyperlinks) to other websites, applications, and platforms operated by third parties whose content is unknown to us. The SITE only provides access to these sites and does not accept any responsibility for their content.

While we do our best to keep the SITE free of viruses, we do not guarantee that it is completely virus-free. Therefore, it is the user’s responsibility to take the necessary precautions against viruses when downloading data. We accept no responsibility for any damage caused by viruses or other malicious programs, codes, or materials.

We do not guarantee that the services offered on the SITE will be error-free or uninterrupted. We may terminate your access to the SITE and its services, or any part of it, at any time without prior notice.

Limitation of Liability

Our liability for damages arising from the use of the SITE is limited to intent and gross negligence. In cases of breach of contract, the total compensation that can be claimed is limited to foreseeable damages. The above-mentioned limitations of liability do not apply in cases of harm to human life, bodily injury, or health. In all legally recognized force majeure cases, we will not be liable for any delay, non-performance, or default.

Dispute Resolution: Turkish laws apply to any disputes arising from the implementation or interpretation of this Agreement, and the Izmir Courthouse Courts and Enforcement Offices have jurisdiction.

Cookie Policy

Last updated: 26/08/2024

At Zaena Hotel Alaçatı & More, we care about your security, and with this Cookie Policy, we aim to briefly inform our dear visitors about which cookies we use on our website, for what purposes, and how you can change your cookie settings.

Please read this Cookie Policy to briefly understand what types of personal data are collected and processed through cookies and for what purposes. For more information, you can review our Privacy Policy or feel free to contact us.

What Are Cookies?

Cookies are small files stored on your device to enable users to use websites more efficiently. As cookies involve the processing of user data, users must be informed and their consent obtained in accordance with the Personal Data Protection Law No. 6698.

We use various cookies to ensure that our dear visitors can benefit from our website in the most efficient way and to improve the user experience of our dear visitors.

  1. Mandatory Cookies: These are cookies that enable basic functions related to the website and make the website usable. The website does not function properly without these cookies.
  2. Performance Cookies: These cookies collect information and preferences regarding the use of the website anonymously, allowing for the improvement of the website’s performance.
  3. Functional Cookies: Functional cookies allow users to be recognized and remembered based on their past use of the website, enabling the website to provide personalized services such as language and region preferences.
  4. Advertising Cookies: Advertising cookies are third-party cookies used to track visitor behavior on websites. These cookies aim to assist in displaying advertisements that interest visitors based on their needs, and responsibility for them lies with the third parties that own these cookies.

What Personal Data is Processed Through Cookies?

Your identity (name, surname, date of birth, etc.) and contact information (address, email address, phone, IP, location, etc.) are processed through cookies by us, using automated or non-automated methods and sometimes obtained from third parties such as analytics providers, advertising networks, search information providers, and technology providers. This data is recorded, stored, and updated throughout our service and contractual relationship, based on the legitimate interest processing condition.

For What Purpose Are Cookies Used?

Cookies are used on our website for the purposes of ensuring security through the detection of suspicious actions, enhancing functionality and performance based on user preferences, improving and personalizing products and services, and facilitating access to these services. Additionally, advertising cookies and sharing information with third parties may be used to connect users with broader service providers.

How Are Cookies Managed?

After all these explanations, the choice of which cookies to use is entirely up to our users. You can manage your cookie preferences as soon as you step onto our website by deleting or blocking them from your browser settings or changing these settings at any time in the future. For more detailed information, you can review our Privacy Policy or contact us at info@zaenahotel.com.